Booking Non-Emergency Patient Transport

Patient transport is vital to those who need it and are physically unable to make their own way to their hospital appointments.


From 1st December 2013 patients can book non-emergency patient transport to and from their hospital appointments direct.  The service is offered by Arriva Transport Solutions who can be contacted on 0845 600 6068. 

 

An expert call handler will be able to provide advice as to whether or not patient transport can be provided and should you be eligible book and manage your transport for you.

 

The below leaflet provides more information on how to book your non-emergency patient transport.

 

 

 

NHS_patient_NEPTS_booking_leaflet[1].pdf
Adobe Acrobat document [1.5 MB]

 

 

Arriva can also be contacted via their e-mail - patientcustomerservice@arriva.co.uk