Looking After You

Here at Beversbrook Medical Centre, every patient matters.  Your health and wellbeing is our priority and we want to work with you and your family to make sure you feel confident in looking after your own health and feel supported to do so.  Routine monitoring of your health is sometimes necessary and the following gives information about how we do this.

Patients with Long Term Conditions

If you have a long term condition or are on regular medication, we will need to see you more regularly to monitor your health.  The types of checks we will call you in for include routine blood tests, monitoring your blood pressure and reviewing your medication.  We operate a call and recall system to remind you if we have not had the opportunity to see you in clinic for a check up but most patients like to manage this themselves.  Our team are here to help support you with your appointment needs, please contact us on 01249 821831 if you feel you would benefit from seeing a clinician, or see our 'Making an Appointment' page for more information.

ECG

Your clinician might ask you to have you an ECG here at the Surgery.  An appointment for this can be booked at Reception.  You may also be asked to have a 24 hour ECG and your clinician will arrange for a member of our Admin team to contact you to book your appointment for fitting and removal. 

Blood Tests

All blood tests are ordered by your GP and you will be required to make an appointment to come and see one of our Health Care Assistants.  All our blood samples are tested by the Royal United Hospital and a safe transfer of specimins is organised daily.  All blood tests have to be taken prior to 11.00 am in order to be sent off for testing the same day.  We do not have the facility to store blood tests overnight.

More information about blood tests and your results can be found here

Blood Test Patient Leaflet
Beversbrook Medical Centre Patient Blood[...]
Adobe Acrobat document [199.5 KB]

Urine Tests

If you feel that you might be experiencing symptoms of a urine infection r if your doctor wants to check your urine for health reasons you may be asked to bring in a urine sample.  We can carry out an initial test in-house but the clinician may need to send your urine test away to the RUH laboratory for a more detailed report.  For this reason we regret that we cannot accept urine samples after 11.00 am.  To avoid contamination we ask that all samples are collected using our sample pots.  These can be collected from Reception, together with a hygiene bag and a symptom sheet.  Please remember to put your name on your urine sample bottle. 

 

On some occasions your GP or consultant may ask you to provide a 24 hour sample.  This is where you collect all your urine over a 24 hour period.  The collection bottle for this will need to be ordered from the hospital and you will be contacted when it is ready for collection.  The completed 24 hour sample is also sent off to the RUH for testing and will need to be dropped off at the Surgery before 11.00 am. 

Healthy Patients

Here at Beversbrook Medical Centre we look after all our patients especially the healthy ones.  We want to help you to stay in good health and have a range of services to help you to do so.

Self-help

We all know that there is no cure for the common cold but sometimes we just want to know how to best manage it.  We have a whole range of self-help leaflets available in our Reception area - or alternatively please see our self-help section of the website.  NHS Choices is also a really good one stop shop for patint information.

Free NHS Health Check

You can visit your GP at any time for a routine check up or visit our Practice Nurse for healthy living advice.  However, when you reach the age of 40 if you do not have a pre-existing medical condition you will be called in for your first NHS Health Check.  More commonly known as the 'Mid-life MOT', this appointment is designed to check your heart health and to provide you with the tools and knowldege you need to stay healthy.  You will be monitored every five years therafter until the age of 75.  BMC call patients in for their health check around the time of their 40,45,50,55,60,65,70,75th birth months.  More information about the appointment can be found here

Cervical Screening Tests

All female patients who are registered at Beversbrook Medical Centre will be invited for cervical screening:

  • aged 25 to 49  every three years
  • aged 50 to 64  every five years
  • over 65  only women who haven't been screened since age 50 or those who have recently had abnormal tests

Being screened regularly means any abnormal changes in the cells of the cervix can be identified at an early stage and, if necessary, treated to stop cancer developing.

 

Patients will be reminded to make an appointment for their cervical screening test from Wiltshire Shared Services.  If you receive an invitation for your smear please contact us on 01249 821831 to book your appointment with the Practice Nurse.

Contraception and Family Planning

We offer appointments to discuss your family planning needs.  If you are looking to get pregnant, think you may be pregnant or want advice on contraceptives our clinical team can offer you advice and guidance. Please speak to Reception to book an appointment.  If you are already taking contraceptive medication you will need to be monitored routinely by our Practice Nursing team. 

We offer everyone, including those under 16, a free and confidential sexual health service.  We would only share your information with other professionals to protect you or others from serious harm.  We would always try to discuss this with you first.

 

If you have any questions about confidentiality please feel free to speak to the clinic nurse or doctor

Health Trainer

We work closely with Wiltshire Council's local Health Trainer.  A dedicated health trainer can assist you every step of the way to achieving and maintaining your health goals.  They can also help you find other services and activities to use along the way. This service is for patients over the age of 18 and is FREE. Your Health Trainer will meet with you on a one to one basis either in the Surgery or a mutually convenient place in the community and will agree a timetable of sessions to support you towards a healthier lifestyle. 

You can self refer into the service so there is no need to see your GP but it is helpful if you let us know your health plan once it is agreed so that we can provide ongoing support if it is needed.

 

To find out more, contact the health training team 

or call 0300 0034566.